Software specifically for calibration laboratories

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With calServer®, companies can digitize all their operating resources using a holistic approach.

calServer® is a secure, scalable, and cost-transparent inventory management solution tailored to the needs of modern laboratory operations. It expands upon typical inventory and maintenance management with supporting service functions, creating a unified interface for administrators, staff, and customers alike. The result is a service management system for inventory and equipment that remains flexibly adaptable.

calServer® is designed to be responsive and can therefore be used on any end device with a browser. On-premises or hosted as a cloud service in the German data center of calHelp®, the application is available from anywhere.

calServer® was originally developed as a browser-based application for calibration laboratories ( calibration server ). Due to its high flexibility , the system is now used not only in laboratories but is also establishing itself as a maintenance management tool for a wide variety of administrative areas.

Thanks to its integrated document management and the integrated ticket module, calServer® can also be used as a customer information system and impresses with its simple operation.

Holistic device management

Laboratory management as a complete solution

In many companies, most of the working time is not spent on technical processes, but on activities related to information gathering, internal coordination with other employees and communication with business partners and colleagues. The calServer supports you in this and provides the groupware functionalities. Group devices into types and contacts into customers. Link both and create tasks and messages, always with the possibility of automatically assigning files.

Calibration and repair management

notify automatically

Delivering the right call lists to your customers or supervisors takes time that is of no real benefit. Automate this task in calServer and create group or role-based call lists in different dunning levels at fully configurable intervals. Modern email templates can be configured for each of the lists, which allow personal addressing through system variables.

Backoffice

Workflows that do the work for you

Contact > Life Mission > Delivery > on account for the order module or Operational > calibration planning > in the laboratory > Defekt in device management – ​​Each module of the application gets its own statuses. This not only keeps the overview clear in color. A status in our system can also do automatic tasks. Example: WENN device in status Operational and calibration 30 days before expiration SET status up calibration planning. Tasks can also vary by status. Partial invoices are in status on account allows.

lending management

only save – do not sort

Easily reserve devices approved by category via a calendar. Move rental or location information directly in the calendar, sort it clearly and adjust it. Everything intuitive as usual from other calendar modules.

Documentation

Wiki for the management manual

Part of the system is a very extensive WIKI system with which documentation of all kinds can also be written in connection with attached documents. Every change is recorded and can be viewed later. The linked documents are also fully integrated into the versioned document system.

file management

only save – do not sort

The flexible file management system with automatic versioning, release management with PDF-A and digital signature offers perfect handling. Simply save or file the files correctly named in the input folder - DONE! Sorting and thousands of clicks are a thing of the past. The module also sorts thousands of old calibration certificates automatically. Just configure your filing standard as a pattern and you're good to go!

Messages after 17025

Opportunities and risks in customer communication

What software developers have been practicing for years can of course also be integrated in the laboratory. The customer reports his error via an integrated ticket management and the chain begins. Everything in one place, available for the device and with an integrated simple risk assessment. Of course everything is configurable.

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